SOLUTIONS

What Outcome Are You Building Toward?

Esko delivers three outcomes for executives who rely on People Intelligence to grow their business.

Start with the outcome you need to improve first: Risk Foresight, Revenue Growth, or Experience Satisfaction.

OUTCOME 1 — RISK FORESIGHT

See What's Coming Before It Costs You

Your BI shows trends after they've happened. By the time metrics move, the root cause is weeks old. Esko's People Intelligence layer surfaces experience signals before they become business problems — giving you a window to act when it still matters.

1
Capture real-time sentiment

AI interviews and surveys capture real-time sentiment across your customer and employee base.

2
Cross-analyse against business data

Foresight Engine cross-analyses people signals against BI metrics — identifying divergence early.

3
Get an early warning window

Early warning: churn risk identified 2–3 months before it surfaces in your numbers.

4
Act with ranked recommendations

Prescriptive action plan delivered automatically — ranked by business impact and feasibility.

Relevant Use Cases

Risk Foresight
Churn ReductionExit Interview AnalysisCX + EX CorrelationVIP Account MonitoringCompetitive Threat Detection

Proof From the Field

Risk Foresight is ICP-agnostic — equally applicable to growth companies and enterprise teams. For growth companies, the primary risk signals are reputation and churn. For enterprise, they are account escalation, product friction, and employee turnover cascades.
Doorway · Home Services

Avoided bankruptcy by acting on reputation risk before it compounded.

100+ Google reviews. 125X reputation ROI. Revenue recovered from near-zero.

Lapin kumi · Manufacturing

NPS 80+ sustained over 5 years through continuous risk monitoring.

Problems caught and fixed every month before they escalated into measurable churn.

OUTCOME 2 — REVENUE GROWTH

Your Existing Customers Are Your Best Growth Channel

Marketing spend on acquisition ignores the most qualified pipeline you already have: satisfied customers who would refer others, review you publicly, and buy more — if you ask them at the right moment.

1
Identify promoters in real time

Identify promoters from your People Intelligence data in real time.

2
Activate referrals and reviews

Automatically route promoters to referral lead capture or Google review flow.

3
Reveal upsell opportunities

Uncover upsell opportunities hidden inside customer feedback.

4
Predict ROI before action

Quantify revenue impact before you act — ROI predicted upfront.

Relevant Use Cases

Revenue Growth
Lead GenerationReferral ManagementReview ManagementUpsell IntelligencePricing Feedback

Proof From the Field

Especially powerful for growth companies — often delivers visible ROI within 30 days. Lead generation and reputation management are the fastest paths to value. Enterprise teams typically see the revenue signal through upsell intelligence and win/loss analysis.
Lumon · Accounting Services

€130K in new deals closed in month 1. 14X ROI.

230 qualified leads captured directly from existing customer feedback. Payback in under one week.

Doorway · Home Services

125X reputation ROI. Rating 2.3 → 4.2 stars in 6 months.

35% higher website conversion. Revenue recovered from near-bankruptcy through automated review collection.

OUTCOME 3 — EXPERIENCE SATISFACTION

Connect What People Are Saying to What Your Business Is Showing

CX and EX are measured as separate functions. BI is treated as a third. Esko connects all three — revealing how your team's experience drives your customer's experience, and how both drive business performance.

1
Unify CX and EX signals

Cross-analyse CX and EX data streams together — not in isolation.

2
Tie experience to outcomes

Connect people satisfaction signals to revenue, retention, and growth metrics.

3
Find measurable experience gaps

Identify where experience gaps are creating measurable business impact.

4
Prioritize high-ROI actions

Prescriptive actions to close the gap, ranked by predicted ROI.

Relevant Use Cases

Experience Satisfaction
NPS TrackingEmployee EngagementCX + EX CorrelationOnboarding OptimizationProduct FeedbackSupport Experience

Proof From the Field

Core use case for enterprise teams with mature BI who are missing the people layer. Experience Satisfaction is also the long-term retention driver for growth companies who start with Reputation and Revenue.
Easoft · Enterprise SaaS

NPS 80+ maintained through 10X ARR growth.

CX + EX cross-analysis helped the product team fix the right problems in the right order across a 5-year partnership.

Lapin kumi · Manufacturing

Immediate action on feedback drove profitable growth sustained over 5 years.

Consistent signal led to consistent improvement — NPS 80+ and profitable growth, year over year.

Book a Demo

Not Sure Which Solution Fits? Let's Figure It Out Together.

Book a 30-minute demo. We'll map your situation — ICP, stage, and goals — to the right outcomes and show you exactly what Esko delivers for a company like yours.

A clear map of which Esko outcomes apply to your business
A live demo of the Reputation, Revenue, or Retention use case most relevant to you
An ROI estimate based on your customer base and current NPS
Pricing guidance scoped to your company size and goals
Book Your Demo

98.3% recommendation rate · No credit card required · 30 minutes

98.3%
Customer recommendation rate
14X
ROI in month 1 (Lumon)
125X
Reputation ROI (Doorway)
10X
ARR growth (Easoft)
PROTOTYPE
AB-03 — Solutions Structure
Page structure variant test
B — Outcome-Led
ABC