All plans include onboarding and a dedicated Customer Success Manager.
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Growth
The fastest path to ROI from your existing customer base. Best for growth companies starting their People Intelligence journey. Includes: AI interviews (unlimited), surveys via email, SMS, web embed and in-app, multi-channel collection, lead generation flow (promoter → referral lead capture), reputation management (promoter → Google review flow), basic cross-analysis, root cause detection, real-time dashboard, CRM integration (Salesforce, HubSpot, Pipedrive), CSV import/export, basic API access, automated alerts (VIP account monitoring), Slack and email notifications, dedicated Customer Success Manager, monthly foresight delivery, and onboarding.
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Professional
Prescriptive foresights, automated delivery, and compounding accuracy. Best for teams scaling past 50 employees, or teams ready to move from Hindsight into Insight and Foresight with full Foresight Engine access. Everything in Growth, plus: full Foresight Engine (BI + PI + MI layers activated), root cause detection (full — statistical + LLM), market intelligence layer (competitive benchmarking), cross-analysis engine (full), prescriptive recommendations with predicted ROI, Esko AI Agent (natural language querying), auto-reports (role-specific, scheduled — PDF, PPT, email), advanced alert rules, full REST API + webhook support, BI connectivity (Tableau, Power BI compatible), advanced CRM sync, and ROI tracking (actual vs. predicted outcomes).
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Enterprise
People Intelligence as a strategic layer — not just a platform. Best for enterprise teams and data-mature organizations that want a strategic People Intelligence partner with full Foresight Engine configuration and enterprise-grade security. Everything in Professional, plus: CS-led analysis (Esko delivers, your team executes), XW layer (prescriptions calibrated to your strategy), executive workshops (onboarding, quarterly reviews), dedicated senior Customer Success Manager, custom reporting cadences and formats, board-ready report templates, EU data residency, SOC 2 Type II (Q2 2026), ISO 27001 (Q3 2026), SSO / SAML, priority support + custom SLA, and custom integration development on request.
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